In this lesson, we will break down the importance of offering to follow up using a thoughtful, proactive approach. A well-timed offer to follow up shows professionalism, keeps the conversation open, and reinforces your commitment to helping the customer move forward.
Each lesson has worksheets that you can complete to apply what you are learning right away. You can download the entire workbook and print it so you can follow-along.
Download the Workbook
Connect Convert-Workbook.pdf